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Everything you need to know about the traffic light system and what we cover

From the 17th May 2021 the UK has put a travel traffic light system in place in regards to international travel and the coronavirus pandemic.

As it stands the Department of Transportation have stated ‘You should not travel to red or amber list counties or territories for leisure purposes’ as part of the new traffic light system.

We understand that everybody’s advice can get a bit confusing and leave you wondering when and what you can actually get cover on. We therefore wanted to share the Alpha stance on our products with you in the event that the FCDO and traffic light system advice is not the same across destinations.

I am travelling to a Green country, what cover can I get?

We can provide cover for those travelling to Green countries and territories as long as you are not travelling against the advice of the FCDO.

This cover includes emergency medical expenses as so long as you follow all rules and restrictions set by the country or territory you are travelling to.

All Alpha customers must follow any advice that is in place at the time of travel and for the duration of the trip by the Foreign, Commonwealth and Development Office (FCDO). This includes returning to the UK if the FCDO change their travel advice based on the risks being presented at the time. Failure to comply with the FCDO advice may invalidate your policy.

Do note that when you purchase a policy with us*, that there is no cover under any of our policies for the costs associated with the following:

I am travelling to an Amber country, what cover can I get?

We can offer cover if you are travelling to an Amber country providing you are not travelling against the advice of the FCDO.

This being said there is no cover under the policy for cancellation relating to a country or territories traffic light categorisation. This means should you book a trip and that destination change from Green to Amber, then you would not be able to claim for cancellation.

We will however include the following:

Alpha customers must follow any advice that is in place at the time of travel and for the duration of the trip by the Foreign, Commonwealth and Development Office (FCDO). This includes returning to the UK if the FCDO change their travel advice based on the risks being presented at the time. Failure to comply with the FCDO advice could invalidate your policy.

I am travelling to a Red country, what cover can I get?

Alpha will not provide any cover under any section of the policy to customers who are, or are planning on, travelling to countries or territories categorised as ‘Red.’ - This means no claims will be paid under any section of the policy for trips relating to ‘Red’ countries, including but not limited to ‘Cancellation, Curtailment and Medical Expenses’.

 Please be advised, that in the unlikely event that the FCDO advice permits travel to a Red Country, our policies will exclude all cover.

If our stance does change regarding the traffic light system and what we can and cannot cover, then the information above will reflect this and the policy wordings updated accordingly.

*This applies to any policy purchased on or after 13th March 2020.

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