Our Insurer
TopDog polices (Duke, Milo & Scout) are underwritten by Capacity Insights, a trading name of Healix Insurance Services Ltd, on behalf of the insurer, Hamilton Insurance DAC.
All other policies are administered by Travel Insurance Facilities Plc (tifgroup) on behalf of the insurer Collinson Insurance which is a trading name of Astrenska Insurance Limited.
NOTE: For policies issued or re-issued after the end of the transition period through an EEA establishment of a TPR firm, only UK risks are FSCS protected (new policies relating to EEA, Channel Island, Isle of Man or Gibraltar risks are not protected). Policies issued through an EEA establishment are only eligible for FSCS protection where the firm does not yet have a UK establishment (eg. where a TPR insurer in the process of setting up a UK establishment issues policies through an EEA establishment after the end of the transition period).”
Alpha & tifgroup are trading names of Travel Insurance Facilities Plc which is authorised and regulated in the United Kingdom by the Financial Conduct Authority, Firm Reference Number 306537. Furthermore, because we understand how important gadgets are to the modern traveller, we have also linked up with Taurus Insurance Services to provide our customers with cover for lost, stolen or damaged gadgets during their travels (either as standard or as part of an optional extension).
- For policies purchased up to 31st March 2016: This section of our policies is administered by Supercover Insurance Ltd with UK General Insurance Limited on behalf of Ageas Insurance Limited.
- For policies purchased from 1st April 2016 to 31st October 2017: This section of our policies is administered by Supercover Insurance Ltd with UK General Insurance Limited on behalf of Great Lakes Reinsurance (UK) SE. Supercover Insurance Ltd and UK General Insurance Limited are authorised and regulated by the Financial Conduct Authority. Great Lakes Reinsurance (UK) SE is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
- For policies from 1st November 2017 to 4th October 2019: This section of our policies is administered by Bastion Insurance Services Ltd with UK General Insurance Limited on behalf of Great Lakes Reinsurance (UK) SE. Bastion Insurance Services Ltd and UK General Insurance Limited are authorised and regulated by the Financial Conduct Authority. Great Lakes Reinsurance (UK) SE is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
- For policies from 5th October 2019 to 31st October 2019: This section of our policies is administered by Bastion Insurance Services Ltd and underwritten by Inter Partner Assistance SA UK Branch (IPA) which is fully owned by AXA Partners Group. Both are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
- For policies from 1st November 2019 to 7th March 2022: This section of our policies is administered by Taurus Insurance Services Taurus Insurance Services Limited (Taurus) an insurance intermediary licence and authorised in Gibraltar by the Financial Services Commission. The insurer Am Trust Europe Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority Am Trust Europe Limited has entered into a Binding Authority Contract No. WUKGAD148030 with Taurus, which authorises Taurus to issue insurance on their behalf.
For policies from 7th March 2022 onwards: This section of our policies is now administered by Collinson Insurance. Collinson Insurance is a trading name of Astrenska Insurance Limited who is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Their Financial Services Register Number is 202846. Finally, to ensure our customers have protection against unexpected disasters like scheduled airlines failure:
- For policies prior to 31/04/2019 our End Supplier Extension was supplied by MGA Cover Services Limited; underwritten by MGA Cover Services Limited under a binding agreement with CBL Insurance Europe Limited.
- For policies from 01/05/2019 to 18/12/2023, we teamed up with International Passenger Protection Limited; Underwritten by Liberty Mutual Insurance Europe SE to offer dedicated ‘end supplier failure’ cover.
