Our Insurer - Travel Insurance Facilities (tifgroup)

Alpha's travel policies are underwritten by tifgroup on behalf of Union Reiseversicherung AG (URV) - tifgroup is the UK representative of URV and manages its UK and Ireland branch office.

We are extremely proud to be a part of an award-winning insurer like tifgroup. At tifgroup we don't take the path of ‘least resistance’, we never do the cheapest or easiest thing, we always take the course of action which is best for our customers and their individual circumstances. tifgroup managing director Richard Smith was voted one of the top 50 most ambitious business leaders by the LDC.   For more information on why we work the way that we do here, please see tifgroup's philosophies.

Like us, the people at tifgroup understand travel insurance and are committed to providing a product that our customers can depend on.

tifgroup is the UK branch office of URV, based in Kings Hill, West Malling and manages its UK and Ireland operations. URV is part of Germany's largest banking group, Versicherungskammer Bayern Group which has over 570 regional companies, 19,000 local agencies and a 38% share of the German market.

tifgroup is authorised and regulated in the United Kingdom by the Financial Conduct Authority.

More information can be found on the tifgroup website

Union Reiseversicherung AG

URV has operated in the UK market for over 10 years and is committed to providing consistent service to its customers. Union Reiseversicherung AG is authorized in Germany by BAFin and subject to limited regulation in the United Kingdom by the Financial Conduct Authority.

Union Reiseversicherung AG is a member of the Financial Services Compensation Scheme which offers you protection in the event that the insurer is not financially able to meet its liabilities in respect of your claim, the FSCS can cover up to 100% of the first £2,000 plus 90% of the remainder of the claim.

More information can be found at www.urv.de

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