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Coronavirus Travel Insurance

If you’re anything like us, you’re probably chomping at the bit to get back out there travelling, adding stamps to your passport, spending quality time with important people and adding beautiful scenery to your Instagram.

Before you head off, we wanted to remind you to protect yourself and your trip by taking us with you! Below is the cover we offer, so you can jet off with true peace of mind.

What does our Coronavirus cover include?

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Which Countries can you travel to?

The FCO have released a list of countries which us Brits are now allowed to travel to, including Italy, Greece, Australia, Singapore and more. There is also a further list of countries which will not require any self-isolation upon return (bonus!) - you can find the full list here (rules differ depending on where you live in the UK).

What about any changes in relation to travel?

It is important to note that our travel insurance policies will only be valid if the FCO has marked your destination as safe to visit. Before booking your holiday and travel insurance it is recommended that you check the latest FCO advice to ensure that your destination is marked as safe.

Other changes to travel will involve travellers providing their journey and contact details 48 hours before arriving back to the UK.

Here are our top tops for staying up to date on the ever changing pandemic situation:

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If I am taken ill whilst abroad due to Coronavirus, will I be covered?

Yes, you will be covered with any of our Alpha products for any necessary emergency medical treatment, including repatriation, as a result of Coronavirus, COVID-19, Severe Acute Respiratory Syndrome (SARS-COV-2), any mutation of Coronavirus, COVID-19 or SARs-COV-2.

Your policy will also cover you for all other emergency medical treatment abroad as per the terms and conditions of the policy.

If I need to cancel my trip due to Coronavirus will I be covered?

From 14th March 2020  Alpha’s products will only cover you for cancellation if you have been made redundant.

We are currently looking into more extensive COVID-19 cover for our customers and as soon as we have confirmed this with our Underwriters, you will be the first to know.

If you are unable to travel and you haven’t made a claim or travelled on the policy, you could be entitled to a partial or pro-rata refund if you were to cancel it. For more information about this please click here.

Alternatively, if you’re travel plans have been re-scheduled you can move your Single Trip travel dates online by clicking here.

My airline or tour operator have cancelled my holiday, am I able to claim on my travel insurance?

As mentioned above, unless you have been made redundant, we are unable to pay any claims relating to Coronavirus, COVID-19, Severe Acute Respiratory Syndrome (SARS-COV-2), any mutation of Coronavirus, COVID-19 or SARs-COV-2.

However, if your airline or tour operator have cancelled your booking, it is their responsibility to either change your dates or offer you a full refund.

Which? has provided some great advice on seeking refunds here.

My airline or tour operator have changed my travel dates, can I change my insurance?

Yes, no problem! If you have a Single Trip policy, you can move your travel dates online. Please click here.

Please note: There may be an increased cost to your policy if you are extending the duration, changing the geographical destination or moving your dates more than 12 months from the original date of purchase.

*Price based on an individual 18-35 year old travelling to Europe for three days as at 10/07/2020.

Cover Levels

Cover Levels

£1,500 - Personal Possessions

If you’re anything like us, then you buy a whole new wardrobe every time you go on holiday, plus all the essentials like straighteners, chargers, cosmetics, those fancy sunnies you bought in duty free last yer, the list goes on. This is why all of our Alpha policies come with £1,500 Personal Possessions cover, in case they get lost, stolen or damaged on your trip. We even include some £ for the purchase of essential items if your luggage is delayed reaching you on your trip! Check out your policy wordings for all the info.

£1,250 - Cancellation

Holidays can be pretty pricey at times, so if you have to cancel for reasons outside of your control, like a medical emergency, you’ll need to have the correct cancellation cover in place. Alpha understand this, and we don’t want you to be less a holiday AND your hard-earned and saved up cash; this is why we have £1,250 cancellation cover per insured person in our policies. Check out your policy wordings to see what’s covered under this.

£10,000 - Legal Advice

If you’re unfortunate enough to become injured on your trip, we’re here to help. From our emergency assistance team, all the way through to legal support. All of our Alpha policies offer a free 30 minute consultation with a legal expert who can advise on the next steps as well as up to £10,000 of legal expenses, if you’re injured whilst abroad. Check your policy wordings for more info.

View all Cover Levels

Customer Reviews

Customer Reviews

Alpha Travel Insurance has been rated 5 / 5 based on 69 customer reviews Our Rating

“May I take this opportunity to express my appreciation for your prompt and no-nonsense customer service, well done.”

Mr Holmes, Norwich

“Thank you for your help and swift service via live chat.

This is a great idea to get an immediate response instead of sitting on a phone, wish more sites would do it! Thanks!”

Miss Patrick, London

Activity Packs & Extensions

Activity Packs

If you’re planning on doing any specific activities on your trip, you’ll need to make sure these are covered in one of our activity packs. Pack 1 is included FREE with all policies, but if you’re doing something a bit more daring, you might need to purchase an additional pack…

Check out all the Activity Packs here

Activity Packs

Extensions

Alpha have created a range of extensions you can add to your policy, including:

  • Gadget extension – can be added onto any policy
  • Festival & Event extension – can be added onto any policy
  • Cruise extension – covers cruises up to £1,500 per person on Single and Multi Trip policies

Find out more about our policy extensions

Medical Conditions

Medical Conditions

All Alpha Travel Insurance policies are able to include cover for hundreds of medical conditions.

Some of the most common ones include:

  • High blood pressure / hypertension
  • Asthma
  • High cholesterol
  • Underactive thyroid / hypothyroidism
  • Diabetes (both type 1 and type 2)
  • Food allergies and intolerance
  • Arthritis
  • Heart conditions
  • Stroke
  • and many more…

Medical conditions can be declared and screened at the same time as obtaining your quotation.

Simply visit our online medical screening page for more information.

Our existing customers have used this policy for;

  • Family holidays
  • Summer holidays
  • Romantic getaway
  • Weekend trips
  • Winter adventures
  • Last minute bookings
  • Weekends away
Use this policy for

Single Trip Info

Single Trip travel insurance is ideal for a range of holidays; whether you’re heading off for a quick city break, or a full-on two week sunshine holiday.

With the Alpha Single Trip policy there is no upper age limit, cover for 100+ activities is available and trips can be from as little as 3 days up to 94.

Cover includes cancellation, emergency medical expenses, personal possessions, and legal expenses.

 

Please note that our policies must be purchased for trips starting and ending within the UK, and will not be valid if you have already begun your trip or are already abroad. Our insurance policies are also currently unable to cover for cruise holidays on this policy unless you have purchased our cruise extension.

 

*Single Trip from pricing based on an individual, aged 30, travelling to Europe Excluding, for 3 days.

FAQs

Do you have a question about us, our cover or our policies? You may be able to find the answer in our Frequently Asked Questions section.

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