Product Update: Our Alpha 50 & Alpha Zero Single Trip and Multi Trip Products Now Include Holiday Cancellation for Coronavirus. Find Out More

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Coronavirus Travel Insurance

If you’re anything like us, you’re probably chomping at the bit to get back out there travelling, adding stamps to your passport, spending quality time with people that mean the most to you and adding beautiful scenery to your Instagram.

Before you head off, we wanted to remind you to protect yourself and your trip by taking us with you! All our policies will cover you for emergency medical treatment including repatriation as a result of you or anyone named on your policy contracting COVID-19 whilst on your trip. From 12th August, if you buy an Alpha 50 or Alpha Zero Single or Multi Trips policy (excluding Winter Sports policies), you will have enhanced cover relating to Coronavirus.

If you are an existing Alpha customer and would like to understand how Coronavirus may impact your policy, please read our Coronavirus FAQ's for more inforamtion. 

Alpha COVID Confidence from tifgroup on Vimeo.

What does enhanced Coronavirus cover include?

Please visit our policy wordings for full details

    
Please Remember - There is no cover on any of our policies if you travel against government or other regulatory authority (ie FCO) or medical advice
You will be covered in the event thatWhat policy you would be covered underWhat we would need in the event of a claim
Before you leaveYou test positive for COVID-19 and are unable to travelAlpha Zero and Alpha 50 Single and Multi Trip (non-winter sports) only when purchased from 12/08/2020Confirmation of positive test results and no symptoms or diagnosis prior to purchasing your policy
You have been made redundant and cannot afford to travel anymoreAll PoliciesConfirmation letter, and must be since purchasing your policy as you are not covered for a known event prior to purchase.
Your airline goes into administration due to the pandemic.Alpha Zero and Alpha 50 Single and Multi Trip (non-winter sports) only when purchased from 12/08/2020Confirmation that you are unable to recoup the costs elsewhere
When you're awayYou fall ill with COVID-19 (or other Pandemic illness) abroad and need medical treatment abroadAll PoliciesConfirmation that no symptoms or diagnosis made prior to travel
You fall ill with COVID-19 (or other Pandemic illness) abroad and need to be repatriated to the UKAll PoliciesConfirmation that no symptoms or diagnosis made prior to travel
You show symptoms of COVID-19 whilst on your trip and must self isolate in your accommodation and you would like to claim for any cancelled excursions.Alpha Zero and Alpha 50 Single and Multi Trip (non-winter sports) only when purchased from 12/08/2020Confirmation that no symptoms or diagnosis made prior to travel as well as proof of your proportional share of costs
You have been denied boarding at the airport due to detected symptoms of COVIDAlpha Zero and Alpha 50 Single and Multi Trip (non-winter sports) only when purchased from 12/08/2020No cover if symptoms or diagnosis occurred prior to your policy purchase and subject to confirmation from your transport provider
Please note, that unless otherwise stated in the table above, no other costs related to COVID-19 will be covered.

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Is enhanced Coronavirus cover available for domestic trips?

If you are travelling on a domestic trip to enjoy a well-deserved staycation you will find comfort knowing Alpha offers specialist staycation cover on our “Staycation Plus” policies. Our staycation product includes enhanced cover for coronavirus that offers additional benefits that are tailored to domestic travel, including:

All of Alpha's policies include the following benefits:

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Which Countries can you travel to?

The FCO have released a list of countries which us Brits are now allowed to travel to. There is also a further list of countries which will not require any self-isolation upon return (bonus!) - you can find the full list here (rules differ depending on where you live in the UK).

What about any changes in relation to travel?

It is important to note that our travel insurance policies will only be valid if the FCO has marked your destination as safe to visit. Before booking your holiday and travel insurance it is recommended that you check the latest FCO advice to ensure that your destination is marked as safe.

Other changes to travel will involve travellers providing their journey and contact details 48 hours before arriving back to the UK.

Here are our top tops for staying up to date on the ever changing pandemic situation:

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If I am taken ill whilst abroad due to Coronavirus, will I be covered?

Yes, you or anyone named on your policy will be covered with any of our Alpha products for any emergency and necessary emergency medical treatment, including repatriation, as a result of Coronavirus.

Your policy will also cover you for all other emergency medical treatment abroad as per the terms and conditions of the policy.

As of 12th August 2020, Alpha 50 and Alpha Zero Single or Multi Trips policies (excluding Winter Sports) will provide cover if you have to cancel your trip due to contracting coronavirus. You will also have denied boarding cover if you and anyone named on the policy are prevented entry at the airport on your inbound flight due to showing symptoms of COVID-19.

If I need to cancel my trip due to Coronavirus will I be covered?

From 14th March 2020 all Alpha’s products exclude cover for cancellation claims due to COVID-19.

From the 12th August 2020, Alpha 50 and Alpha Zero Single or Multi Trips policies (excluding Winter Sports) will provide cover if you have to cancel your trip due to testing positive for COVID-19 up to 14 days prior to travelling.

If you are unable to travel and you haven’t made a claim or travelled on the policy, you could be entitled to a partial or pro-rata refund if you were to cancel it. For more information about this please click here.

Alternatively, if you’re travel plans have been re-scheduled you can move your Single Trip travel dates online by clicking here.

My airline or tour operator have cancelled my holiday, am I able to claim on my travel insurance?

If your airline or tour operator have cancelled your booking, it is their responsibility to either change your dates or offer you a full refund.

Which? has provided some great advice on seeking refunds here.

From the 12th August 2020, Alpha customers who have purchased a “Alpha 50” or “Alpha Zero” Single or Multi Trips policy (excluding Winter Sports) will be covered if their airline goes into administration due to the pandemic.

My airline or tour operator have changed my travel dates, can I change my insurance?

Yes, no problem! If you have a Single Trip policy, you can move your travel dates online. Please click here.

Please note: There may be an increased cost to your policy if you are extending the duration, changing the geographical destination or moving your dates more than 12 months from the original date of purchase.

*Price based on an individual 18-35 year old travelling to Europe for three days as at 10/07/2020.

Cover Levels

Cover Levels

£1,500 - Personal Possessions

If you’re anything like us, then you buy a whole new wardrobe every time you go on holiday, plus all the essentials like straighteners, chargers, cosmetics, those fancy sunnies you bought in duty free last yer, the list goes on. This is why all of our Alpha policies come with £1,500 Personal Possessions cover, in case they get lost, stolen or damaged on your trip. We even include some £ for the purchase of essential items if your luggage is delayed reaching you on your trip! Check out your policy wordings for all the info.

£1,250 - Cancellation

Holidays can be pretty pricey at times, so if you have to cancel for reasons outside of your control, like a medical emergency, you’ll need to have the correct cancellation cover in place. Alpha understand this, and we don’t want you to be less a holiday AND your hard-earned and saved up cash; this is why we have £1,250 cancellation cover per insured person in our policies. Check out your policy wordings to see what’s covered under this.

£10,000 - Legal Advice

If you’re unfortunate enough to become injured on your trip, we’re here to help. From our emergency assistance team, all the way through to legal support. All of our Alpha policies offer a free 30 minute consultation with a legal expert who can advise on the next steps as well as up to £10,000 of legal expenses, if you’re injured whilst abroad. Check your policy wordings for more info.

View all Cover Levels

Customer Reviews

Customer Reviews

Alpha Travel Insurance has been rated 5 / 5 based on 69 customer reviews Our Rating

“May I take this opportunity to express my appreciation for your prompt and no-nonsense customer service, well done.”

Mr Holmes, Norwich

“Thank you for your help and swift service via live chat.

This is a great idea to get an immediate response instead of sitting on a phone, wish more sites would do it! Thanks!”

Miss Patrick, London

Activity Packs & Extensions

Activity Packs

If you’re planning on doing any specific activities on your trip, you’ll need to make sure these are covered in one of our activity packs. Pack 1 is included FREE with all policies, but if you’re doing something a bit more daring, you might need to purchase an additional pack…

Check out all the Activity Packs here

Activity Packs

Extensions

Alpha have created a range of extensions you can add to your policy, including:

  • Gadget extension – can be added onto any policy
  • Festival & Event extension – can be added onto any policy
  • Cruise extension – covers cruises up to £1,500 per person on Single and Multi Trip policies

Find out more about our policy extensions

Medical Conditions

Medical Conditions

All Alpha Travel Insurance policies are able to include cover for hundreds of medical conditions.

Some of the most common ones include:

  • High blood pressure / hypertension
  • Asthma
  • High cholesterol
  • Underactive thyroid / hypothyroidism
  • Diabetes (both type 1 and type 2)
  • Food allergies and intolerance
  • Arthritis
  • Heart conditions
  • Stroke
  • and many more…

Medical conditions can be declared and screened at the same time as obtaining your quotation.

Simply visit our online medical screening page for more information.

Our existing customers have used this policy for;

  • Family holidays
  • Summer holidays
  • Romantic getaway
  • Weekend trips
  • Winter adventures
  • Last minute bookings
  • Weekends away
Use this policy for

Single Trip Info

Single Trip travel insurance is ideal for a range of holidays; whether you’re heading off for a quick city break, or a full-on two week sunshine holiday.

With the Alpha Single Trip policy there is no upper age limit, cover for 100+ activities is available and trips can be from as little as 3 days up to 94.

Cover includes cancellation, emergency medical expenses, personal possessions, and legal expenses.

 

Please note that our policies must be purchased for trips starting and ending within the UK, and will not be valid if you have already begun your trip or are already abroad. Our insurance policies are also currently unable to cover for cruise holidays on this policy unless you have purchased our cruise extension.

 

*Single Trip from pricing based on an individual, aged 30, travelling to Europe Excluding, for 3 days if purchased within the two weeks prior to travelling.

FAQs

Do you have a question about us, our cover or our policies? You may be able to find the answer in our Frequently Asked Questions section.

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