Coronavirus Update & FAQs

We’re currently experiencing extremely high call volumes, if you need to know more about your cover and the COVID-19 outbreak, please read more.
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Our Staff

Whilst we have tried to design our website to be as user-friendly and informative as possible, we appreciate that sometimes customers prefer to speak to a living person.

Should you feel the need to pick up the telephone and call us, you can do so secure in the knowledge that all of the staff here are specially trained to provide you with the best service possible.

You will be able to speak to someone who understands our products, and who really wants to help you find the best holiday insurance for your particular needs.

If you are travelling with a pre-existing medical condition, then you will have to call the health check team. We are very aware of the fact that having to advise personal medical details to a complete stranger is a nerve-wracking experience. It is for this very reason every member of the health check team has received specialist training so that they can deal with your medical conditions in a professional, yet totally empathetic manner. Please visit our online medical screening page for more information.

Please contact us if you have any questions regarding our great service or products and a member of the team will be happy to help

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