Whilst we have tried to design our website to be as user-friendly and informative as possible, we appreciate that sometimes customers prefer to speak to a living person.
Should you feel the need to pick up the telephone and call us, you can do so secure in the knowledge that all of the staff here are specially trained to provide you with the best service possible.
You will be able to speak to someone who understands our products, and who really wants to help you find the best holiday insurance for your particular needs.
If you are travelling with a pre-existing medical condition, then you will have to call the health check team. We are very aware of the fact that having to advise personal medical details to a complete stranger is a nerve-wracking experience. It is for this very reason every member of the health check team has received specialist training so that they can deal with your medical conditions in a professional, yet totally empathetic manner.
Please contact us if you have any questions regarding our great service or products and a member of the team will be happy to help.
Alpha Travel Insurance is a trading name of Travel Insurance Facilities Plc, which is authorised and regulated by the Financial Conduct Authority FRN306537. tifgroup is trading name of Travel Insurance Facilities Plc registered in England No. 3220410. tifgroup; all rights reserved. Registered Office: 1 Tower View, Kings Hill, West Malling, ME19 4UY. All policies offered are on a non-advised basis