Coronavirus Update & FAQs

We’re currently experiencing extremely high call volumes, if you need to know more about your cover and the COVID-19 outbreak, please read more.
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Amending your Policy

At Alpha we are passionate about providing the best customer service possible. Given the changing advice, travel restrictions and evolving COVID-19 situation, as you can imagine, our phone lines have been overwhelmed with urgent queries from customers who are currently abroad.

To ensure we can help these customers, we would ask that anyone with non-urgent queries, such as amending travel dates or cancelling policies, please complete the form below and we will contact you directly within 7 working days.

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