We're sorry you've had troubles on your trip! To start your claim and to make the process as quick as possible, download the relevant claims form from the list below. Once you've filled in all the necessary information, make sure you attach all of the relevant documents (receipts, medical reports, police reports etc), then send in to...
Travel Claims Facilities on:
Post to: TCF, 1 Tower View, Kings Hill, West Malling, Kent, ME19 4UY
Cancellation - if you have cancelled your trip prior to departure
Curtailment - if you are returning home early from your trip
Departure Delay - if you were delayed departing for your trip from the UK
Medical - if you have had to seek medical treatment whilst on your trip
Personal Accident - if you have had an accident and are claiming compensation
Personal Liability - if you need to claim for personal liability following an incident on your trip
Personal Possessions - if your personal possessions were lost or delayed
Gadget Damage - Supercover - if your gadget(s) has/have been damaged on your trip
Gadget Loss or Theft - Supercover - if your gadget(s) have been lost or stolen on your trip
For gadget claims please send forms to: firstname.lastname@example.org
If you're still unsure and want to have a chat through your situation, please call Travel Claims Facilities on: +44 (0) 203 824 0705
Alpha Travel Insurance and alphatravelinsurance.co.uk are trading names of Infinity Insurance Solutions Ltd which is authorised and regulated by the Financial Conduct Authority: FRN 528912. Registered Office: 1 Tower View, Kings Hill, West Malling, ME19 4UY. Company Registration: 4319592. (c) Infinity Insurance Solutions Ltd; All rights reserved.