Product Update: Enhanced Covid Cover Available on all Non-Winter, Single and Multi Trip Policies Find Out More

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Need Help?

If you have a general question, need some advice or would like clarification on any aspect of Alpha Travel Insurance and our products, just let us know - we're here to help.

We have a variety of ways you can get in touch with us.

FAQS or live chat - Visit this page to use our Frequently Asked Questions widget. If we can't answer your question, or our answer isn't quote what you need, you'll be offer the chance to live chat with a member of the team. If an advisor if not available, you'll still be given the option to email us.

Online - Send an email using our online contact form.

By email - Send an email with your questions to website@alphatravelinsurance.co.uk - We'll get back to you as soon as possible.

By phone - Our team of friendly and experienced customer sales advisors can be contacted on 0333 999 2676. We are open Monday-Friday 9am-6pm.

By post - If you would prefer to contact us by snail mail, you can write to us at the following address:

Alpha Travel Insurance,
1 Tower View,
Kings Hill,
West Malling,
Kent.
ME19 4UY.

For medical and claims help - Please visit our contact us page or hover over the 'help centre' tab to find out how to get in touch with our claims and assistance teams.

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