Following the terrorist attack in Istanbul we would like to extend our heartfelt condolences to those affected.
If you’re currently in the area or you’re planning to visit, you can find the current FCO advice on this matter here - https://www.gov.uk/foreign-travel-advice/turkey
The Vezneciler metro station and roads around the area have been closed.
If you need emergency medical attention please firstly ensure you are safe and then contact our Emergency Assistance Facilities service with the number provided in your policy wording.
We completely understand that recent events in this area may have left you feeling unsafe and wanting to come home early. If you need to make a cancellation claim, we’d advise you to go through your tour operators at this time as there is no cover under the policy for attacks of terrorism.
If you are offered an alternative destination and / or dates from your travel agent, we are pleased to advise that we will shift your insurance policy to fit the new trip without any administration charges.
In the event that you are unable to move your trip to an alternative destination, and are offered a refund from your travel agent or tour operator, we are happy to offer a full refund of premium on the understanding that no claim is to be made against your policy.
If you are travelling independently, you should make your own arrangements to leave by either altering your return tickets where possible or booking into an alternative form of transport.
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