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Important Information: Tignes France Avalanche

Following the news of the avalanche in Tignes, France today, we at Alpha wish to extend our sympathies to those affected.

We always recommend traveller to check the FCO's advice prior to travelling, and all the relevant information for France can be viewed here.

For Eire resident, the advice from the Department of Foreign Affairs and Trade can be found here.

Cancellation and Curtailment

Unfortunately, this type of event is not covered across the travel insurance industry as a whole with regards to claims of cancellation and curtailment. This is due to the following exclusion included in the majority of policies: “any claim where the fire, flood, earthquake, storm, lightning, explosion, hurricane or infectious disease had already happened before you left home”.

Additional Travel and Accommodation Costs

If your travel and accommodation arrangements have been adversely affected by the avalanche or earthquake, your policy may cover some 'reasonable additional costs' for alternative options, available to you within a certain radius. To find out more on this or ask any other questions, please email our claims team on: claims@tif-plc.co.uk

Returning home Early

If for any reasons you're not able to amend your details of your trip, and have a medical justification for doing so, we are happy to discuss your circumstances on a case-by-case basis.

If you have any further questions, queries or general concerns, please contact us on directivesqueries@tif-plc.co.uk, we’re happy to help!

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