Following the avalanche and earthquakes that have affected Italy yesterday and today, we at Alpha Travel Insurance would like to extend our sympathies to all those affected.
This type of event is unfortunately not covered across the travel insurance industry for claims relating to cancellation or curtailment. This is due to most policies have the following exclusion relating to cancellation and curtailment “any claim where the fire, flood, earthquake, storm, lightning, explosion, hurricane or infectious disease had already happened before you left home”.
If your travel and accommodation arrangements have been affected by the avalanche or earthquake, then your policy may cover reasonable additional costs within a certain radius to provide you with alternative options. To find out more please email the claims team on email@example.com.
If you can't amend the details of your trip for whatever reason, and you have a medical reason for this, then we are happy to discuss your situation on a case-by-case basis, so please get in contact with us.
The current FCO advice regarding Italy can be found here: https://www.gov.uk/foreign-travel-advice/italy
If you have any further questions, queries or general concerns, please contact us on firstname.lastname@example.org, we’re happy to help!
Alpha Travel Insurance and alphatravelinsurance.co.uk are trading names of Infinity Insurance Solutions Ltd which is authorised and regulated by the Financial Conduct Authority: FRN 528912. Registered Office: 1 Tower View, Kings Hill, West Malling, ME19 4UY. Company Registration: 4319592. (c) Infinity Insurance Solutions Ltd; All rights reserved.