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Important Information: Extreme UK Weather Impact

Following the announced cancellation of 80 flights from Heathrow and Gatwick due to the extreme winter weather conditions being experienced within the UK, we here at Alpha Travel Insurance would like to clarify our position.

Cancellation of your trip

If  your flight is cancelled due to the weather, get in touch with and check with your travel agents, tour operators and airlines for further information.

Travel Delay or Abandonment

This is a benefit usually available under your policy (double check your policy wordings!), so we are happy to offer benefit for travel delay, or alternatively trip abandonment, if you have suffered a 24 hour delay post check-in of your flight for departures from Gatwick or Heathrow only. This applies to trips which began on or after 12th January 2017 only and until normal service resumes. If this benefit is not usually available under your policy, then unfortunately this scenario would not apply.

Extension of your Travel Insurance

Cover for medical expenses will be extended if you are delayed, or if failure of public transport services during your trip result in you being unable to complete your trip before your travel policy expires.

If you have any further questions, queries or general concerns, please contact us on directivesqueries@tif-plc.co.uk, we’re happy to help!

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