At Alpha Travel Insurance, we believe we provide fantastic prices and products combined with exceptional customer service. Our customers are important and stand at the heart of everything that we do; therefore after receiving lots of ideas and suggestions we've listened to your feedback and made some improvements to our website.
Several of our customers asked as to whether we had any existing customer reviews that they could take a look at before purchasing. Baring this in mind, we then decided to create a dedicated customer reviews page which can be found in the 'Why Alpha' tab above. Alongside this, we also created a Trust Pilot page, so rather than emailing or calling us, this allows our customers to leave their feedback instantly and easily. We've placed our Trust Pilot banner on our home page if you'd like to take a look!
Tips and Advice
Another thing that we were keen to change on the website was our Tips and Advice pages. We wanted to be able to provide a wealth of information to our customers that would be useful in a range of different circumstances. Whether you're looking for advice on packing, planning, choosing a destination, waxing your skis or sporting tips, visit the 'Tips and Advice' section in the main navigation. These pages will be updated with new information on a regular basis so make sure you keep checking back!
To give you an idea of the visual changes we made to this section, take a look at our before and after shots below!
We love all things visual, travel and social, therefore what better way to incorporate them all than through Pinterest. This week we've been happily pinning our favourite travel quotes, infographics and favourite worldwide destinations to the Alpha Pinterest account - why not take a look and join us!
We've got plenty more changes and improvements up our sleeves, both on the website and through social, so make sure you keep checking back! If you enjoyed this blog or would like to let others know what's going on at Alpha HQ, please click on the social sharing icons below!
Live life to the full, with Alpha Travel Insurance!
Alpha Travel Insurance and alphatravelinsurance.co.uk are trading names of Infinity Insurance Solutions Ltd which is authorised and regulated by Financial Conduct Authority: FRN 528912 © Infinity Insurance Solutions. 1 Tower View, Kings Hill, West Malling, Kent. ME19 4UY. All rights reserved