When you purchase a policy we will automatically send your documents to you via email (please check your junk and spam folders). If you need these to be re-sent for any reason, or if you would prefer paper copies, simply fill in the contact form below and we’ll send them to you. Email copies should be with you within 24 hours, and posted copies within 5 working days (depending on Royal Mail!).
Please note, paper copies of your documentation will not be required if you need to make a claim. If you still need paper copies we can of course send these to you, but please think about the environment before requesting.
Please complete as much of the form below as possible to speed up this process.
Still need to get in touch? Hop along to our 'Contact Us' page for more ways you can have a chat with us.
Alpha Travel Insurance is a trading name of Travel Insurance Facilities Plc, which is authorised and regulated by the Financial Conduct Authority FRN306537. tifgroup is trading name of Travel Insurance Facilities Plc registered in England No. 3220410. tifgroup; all rights reserved. Registered Office: 1 Tower View, Kings Hill, West Malling, ME19 4UY. All policies offered are on a non-advised basis