Holidays are meant to be an enjoyable time to relax and rejuvenate, getting away from the stresses of everyday life. However, a holiday can quickly turn into a complete nightmare if you have an accident.
If in the unfortunate event you need to make a claim for personal accident and legal expenses, Travel Claims Facilities provides a professional service and will endeavour to make the whole process as smooth as possible during this stressful time.
This page will highlight what personal accident is, alongside explaining what is covered under the policy and how to begin your claim.
What is personal accident travel insurance?
Your personal accident travel insurance will provide compensation to you, or your estate, in the event that you are unfortunate to die, or suffer the loss of an eye or limb following an accident during your holiday or trip.
Am I eligible to make a personal accident travel insurance claim?
Each individual claim will be assessed by an experienced member of our Claims Department. The criteria for this section is below, however please refer to your policy wording for more details.
The policy is able to provide:
The policy will not provide cover if:
How to begin your personal accident travel insurance claim
To begin the claiming process, please download your form using the link below. You should use this form to make your claim, making sure that you answer all of the questions as fully as possible.
The claim form clearly states what additional information and documentation is required in order to support your claim. We strongly recommend that you keep copies of all items that you send to us, just in case the originals are lost in the post.
Where to send your completed form
Once you have completed your claim form and attached all supporting documents, please send it to:
1 Tower View,
Turnaround time for all claims is 10 working days upon first receiving your completed documentation. To enable your claim to be processed more efficiently and ensure the items do not get lost in the post, we recommend that you send your claim form to us as recorded delivery.
For further information regarding our Claims Department and the claims process, please visit our Claims Department page.
Alpha Travel Insurance and alphatravelinsurance.co.uk are trading names of Infinity Insurance Solutions Ltd which is authorised and regulated by the Financial Conduct Authority: FRN 528912. Registered Office: 1 Tower View, Kings Hill, West Malling, ME19 4UY. Company Registration: 4319592. (c) Infinity Insurance Solutions Ltd; All rights reserved.