At Alpha Travel Insurance we are committed to providing the best possible customer service throughout the lifetime of your policy, as well as offering a range of affordable products to cater for all types of trip and budget. Therefore it's always a pleasure to receive nominations and awards that not only highlight our dedication as an overall team, but also serve as an anchor to show that our customers are happy.
Below you will find a series of accolades that Alpha is proud to have been awarded.
2015 - Fairer Finance
Fairer Finance helps consumers to understand which companies treat customers well, using a series of elements to determine a company's final satisfaction score. They look at overall customer happiness, customer trust, complaints, transparency and claims.
Being awarded a Gold Ribbon is the ultimate prize in the prestigious Fairer Finance awards, and Alpha Travel Insurance was ecstatic to be presented in top place in the 2015 Jan-June travel insurance category. Alpha was honoured to also receive a Fairer Finance Silver Ribbon in the travel insurance category during the July-Dec period.
A high score for Alpha Travel Insurance means that customers are happy with the products and cover as well as trust the brand as a whole. This also includes explaining and presenting information clearly and accurately to customers alongside handling complaints and claims better than others in the industry.
Alpha Travel Insurance and alphatravelinsurance.co.uk are trading names of Travel Insurance Facilities Plc, which is authorised and regulated by the Financial Conduct Authority FRN306537. tifgroup is trading name of Travel Insurance Facilities Plc registered in England No. 3220410. tifgroup; all rights reserved. Registered Office: 1 Tower View, Kings Hill, West Malling, ME19 4UY