Every month we choose one lucky customer at random who has written us a lovely review on our Trust Pilot page and award them with a £15 Amazon voucher to say thank you. Every month we receive so many lovely comments ranging from all aspects from sales to claims, emergency assistance to live chat, as well as mentioning names of particular staff members who have been extra helpful.
We read every single one of the reviews we receive. When staff members are praised through a customer review, we always make sure that these are passed over to the advisor to also say a big thank you from us for ensuring our customers are happy and praise their exceptional level of service.
This month's winning customer review is Mary Lee, 28, from Southport. Mary Lee is currently on a long stay worldwide trip and here is her winning review:
"Travelling abroad is great but things can be so different that you need to be sure that you are covered for any of the circumstances that can arise. It was easy to talk to the staff at Alpha Travel Insurance. They listened to the list of things I am hoping to do and were able make sure that I have the right sort of cover to a good level in case of any problems. I feel confident about my trip now. Hopefully it will all go very well but at least I know that Alpha are quick to respond.
My thanks go to Cathy, but more recently to Dan who really worked hard to make sure that I had the right policy. They are both very professional and knowledgeable."
When we contacted Mary Lee about her win, this is what she had to say:
"I'm thrilled to be a winner in the Alpha Travel Insurance monthly competition. My Amazon voucher will definitely be used to buy some travelogue reading material. There are so many great places to visit and before I go I do plenty of research and then I'll be back in touch with Alpha Travel!"
If you'd like to be a winner in July's prize draw, it's easy to enter. Simply purchase any Alpha Travel Insurance policy and leave us a customer review on our Trust Pilot page letting us know your thoughts and comments about our products and services.
If you would like to view the full T&C's of the Amazon voucher competition, please visit our original blog post.
Live life to the full, with Alpha Travel Insurance!
Alpha Travel Insurance and alphatravelinsurance.co.uk are trading names of Infinity Insurance Solutions Ltd which is authorised and regulated by Financial Conduct Authority: FRN 528912 © Infinity Insurance Solutions. 1 Tower View, Kings Hill, West Malling, Kent. ME19 4UY. All rights reserved